RETURNS AND EXCHANGES

We’re constantly working to create cool, compelling cycling gear. However, if you are not 100% satisfied with your purchase, you can return or exchange it provided it is within 30 calendar days of the date on your receipt and the item is as new and in its original packaging. We reserve the right to refuse refunds for returned items that are not in sellable condition.

How do I make a return?

Fill out our Return Form sending an email to [email protected], making explicit the reason for the return.

Send us the item(s) you want to return (see address below). *It’s your responsibility to choose a courier and fund your package’s journey back to us.

For returns outside of the European Union, the courier of you’re choosing will have you fill out a Customs Declaration Form. To ensure your return package arrives to us efficiently, please make sure to provide the same description and value we included on your original order.

Once we ensure that it is in perfect condition and in its original packaging we send you your money back.

Please note: We subtract the the cost incurred to ship the item(s) to you from your refund.

Returns are only accepted for items purchased directly from www.rocacorbagirona.com

How do I exchange a product?

Fill out our Return Form sending an email to [email protected], making explicit the reason for the exchange, and which size you need it.

Send us the item(s) you’d like to exchange (address below) and then we send you the item you requested. *It’s your responsibility to choose a courier and fund your package’s journey back to us.

For orders outside of the European Union, the courier of you’re choosing will have you fill out a Customs Declaration Form. To ensure your return package arrives to us efficiently, please make sure to provide the same description and value we included on your original order.

Once we ensure that it is in perfect condition and in its original packaging we send your desired exchange item.

What if I receive a Faulty Item?

We shoot to provide the best performing and aesthetically pleasing gear, but unfortunately manufacturing errors happen. Faulty items will either be replaced, repaired or refunded according to our Customer Service Team’s evaluation. Items damaged through general wear and tear are not classified as faulty.

Once we have received the item(s), a refund will be issued for the returned item(s) minus the return shipping costs (4,95€ Spain, 9,95€ Europe, 18€ for rest of world) within 7- 14 work days.

Rocacorba Clothing Girona
Mas Pericó de Biert SN 17199 
Canet d’Adri (Girona) Spain